Shipping policy
Shipping Policy
Last Updated: 18-May-2026
At MA Herrlich Jewels By Misbah every order is carefully prepared and packaged with attention to detail. We aim to ensure your jewelry reaches you safely and in perfect condition.
1.Processing Time
All orders are processed within 1–3 business days.
Please note:
- Orders are not processed or shipped on weekends or public holidays
- During peak seasons or promotions processing times may be slightly extended
Once your order has been dispatched you will receive a confirmation email with tracking details.
2. Shipping Time
Estimated delivery times are as follows:
- United Kingdom: 2–5 business days
- International Orders: 5–15 business days
Delivery times are estimates and may vary depending on courier services, customs, or location.
3. Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout.
We may offer free shipping on orders over a certain value, as displayed on our website.
4. Order Tracking
Once your order is shipped you will receive a tracking number via email.
You can use this to monitor your delivery status at any time.
5. Delays
While we strive to ensure timely delivery, we are not responsible for delays caused by:
- Courier service disruptions
- Customs clearance (for international orders)
- Unforeseen circumstances beyond our control
6. Incorrect Address
Please ensure all shipping details are correct at checkout.
We are not responsible for:
- Delays or losses caused by incorrect addresses
- Orders returned due to incomplete information
If an order is returned, additional shipping charges may apply for re-delivery.
7. Lost or Missing Parcels
If your order appears lost in transit:
- Please contact us within 7 days of the expected delivery date
- We will coordinate with the courier to investigate the issue
8. Contact Us
If you have any questions regarding shipping, please contact us:
Email: maherrlichjewels@gmail.com